Customer Success

Support Users in Every Language, Instantly.

Combine the efficiency of AI with the empathy of human agents to deliver world-class support in every language, around the clock.

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Support Chat

Online • 50+ Languages
AI + Human Hybrid
🇪🇸 ES

¿Cuánto tarda el envío a Madrid?

🇪🇸
AI • 1.2s

El envío a Madrid tarda 2-3 días hábiles. ¿Te gustaría que te envíe el enlace de seguimiento?

🇩🇪 DE

Ich möchte meine Bestellung stornieren, Bestellnummer #45231

🇩🇪
Human Agent • Lisa

Ich verstehe. Ich habe Ihre Bestellung storniert und die Rückerstattung eingeleitet. Sie erhalten sie in 3-5 Werktagen.

Type in any language...

AI Speed, Human Empathy

Our hybrid support system handles 90% of queries instantly with AI, while complex issues get seamless handoff to native human agents. No awkward translations, no robotic responses.

<30s

Average response

95%

AI resolution rate

50+

Languages supported

4.9★

CSAT score

How It Works

  1. 1Customer messages in any language
  2. 2AI instantly understands and responds
  3. 3Complex issues → native human handoff
  4. 4All in customer's preferred language
AI-Powered Support

Instant, Intelligent, 24/7

Our AI handles the majority of support queries instantly, freeing your team to focus on complex issues and growth.

Custom-Trained AI

Our AI learns your product, brand voice, and common issues. Responses feel like they're from your team, not a robot.

50+ Language Support

Customers write in their language, AI responds fluently. No awkward machine translations — natural conversations.

24/7 Instant Response

No timezone limitations. Customers get help immediately, day or night, in any language.

Smart Escalation

AI knows when to hand off to humans. Seamless transition with full context — customer never repeats themselves.

Native Human Agents

When AI Isn't Enough

Complex issues need human touch. Our native speaker agents provide empathetic, culturally-aware support.

Native Speaker Agents

Real humans who speak the language natively. Cultural nuance and empathy that AI can't replicate.

Trained on Your Brand

Our agents are trained on your products, policies, and brand voice. They represent you professionally.

Dedicated Team Option

For high-volume clients: your own dedicated support team that becomes extension of your company.

Quality Monitoring

Every interaction is quality-checked. Regular training and coaching to maintain excellence.

Community Management

Build Global Communities

Beyond support — we help you build engaged communities that drive growth and loyalty in every market.

Comment Moderation

We monitor and engage with comments across all your social platforms in every language you operate.

Inbox Management

DMs, emails, and messages handled promptly with on-brand responses that maintain your voice.

Review Responses

Turn negative reviews into opportunities and thank positive reviewers — all in their native language.

Lead Qualification

Identify and nurture high-value prospects from your social engagement before your competitors do.

Ready to get started?

Book a free consultation and let's discuss how we can help you scale internationally.

Free consultation
Custom strategy
No commitment